The process

How it works

Five steps, start to finish. Most customers are through step one and two in under five minutes — the rest is just waiting on the port.

  1. 1

    Browse and choose

    Explore the current range of Gold and Diamond numbers. Not seeing one you like? Tap "show other numbers" for a fresh handful — the range refreshes as numbers are ported and new ones are recovered from the carrier pool.

  2. 2

    Reserve it with your details

    Tell us your name, contact number, email and which provider you're porting away from. This is the same information any carrier requires to process a port — we're just collecting it up front.

  3. 3

    Pay the one-off fee by bank transfer

    Gold numbers are a flat $149, Diamond numbers $349 — a one-off activation and porting fee, not a subscription. Transfer it using the reference shown at checkout so we can match your payment straight away.

  4. 4

    A specialist calls to verify and lodge the port

    Once your transfer clears, we call the number you gave us — usually within one business day — to confirm your identity and lodge the port request with your current provider on your behalf.

  5. 5

    Your number goes live

    Most ports complete within one to three business days, depending on your outgoing carrier. Your existing SIM or eSIM stays put — only the number changes.

Porting doesn't require a new phone, a new SIM in most cases, or a new contract. You're moving the number you've chosen onto the service you already have.